FREQUENTLY ASKED QUESTIONS

Choosing a new apartment home comes with important questions and we're here to make sure you feel confident and informed every step of the way. Below are answers to common topics, from applying and moving in to living in your new home. For anything not covered here, our team is always happy to help.

• How do I apply for an apartment?
• Visit the Availability page, select your preferred apartment, choose your move-in date and click "Apply". You'll be directed to our secure online portal to complete your application. 
• Is renter's insurance required?
• Yes. All residents must carry renter's liability insurance with at least $100,000 in liability coverage. Proof is required before moving in, at policy renewal, and upon request. A full list of requirements is outlined in the insurance addendum.
• What are the parking options? 
• Heated, reserved garage parking is available for select units at $190 per month. Electric vehicle charging spaces are offered at $240 per month. Covered parking is also available in a nearby ramp for $100 per month. Ramp parking is offered on a flexible month-to-month basis. 
• What utilities are included, and how are they billed?
• Most utilities are set up for you by our team. Electricity is sub-metered and based on personal usage. Internet is provided through USI at a flat rate of $65 per month for 300MB, with upgrades available. Trash is billed at $10 for studios, $15 for one-bedrooms, and $20 for two-bedrooms. Water is based on occupancy and allocated by management. Gas is applicable in select homes and must be set up and paid directly by the resident. A monthly utility billing fee of $8 applies.
• Are pets allowed, and what is your pet policy?
• We're proud to be a pet-friendly community. Each apartment allows up to two pets, and we welcome both dogs and cats. Breed restrictions for dogs are minimal, and cats do not need to be declawed. For dogs, a one-time pet fee of $300, a refundable deposit of $150, and monthly pet rent of $35 per pet are required. For cats, the one-time pet fee is $200, with a $150 refundable deposit and $25 montly pet rent per cat. Some units may be excluded; please talk to our leasing team with any questions. 
• What are the application fees, administrative fees, and security deposit?
• A $50 application fee is required for each applicant aged 18 or older. A one-time $150 administrative fee is required per unit. Security deposits start at $400 per unit with approved credit. 
• What fees or movies are due at move-in?
• At move-in, you'll pay your first month's rent, any applicable charges like parking, storage, pet-related fees, utilities, and any remaining deposit balance. A detailed move-in statement will be provided ahead of your move-in date, so you know exactly what to expect.
• What lease terms are available?
• We offer lease terms ranging from 3 to 18 months. Availability may vary based on the time of year, and shorter-term leases may include a premium. Please contact the leasing office for current options.
• How can I pay rent?
• Rent can be paid through our online resident portal, powered by AppFolio. We also accept checks or certified funds for in-person payments.
• Is there on-site management or maintenance?
• Our community is professionally managed by a dedicated on-site team. Having on-site management and maintenance staff means quicker response times, personalized service, and peace of mind that support is close by when you need it.